We have received calls from several customers saying they have received a text from “Bank of Clarke County Fraud” attempting to verify large purchases. This is a scam. We are also aware that our number 540-955-2510 is being spoofed to make the caller ID look like the call is coming from us. While that number is one we use, we will not ask you for any personal information if we call you directly. Please do not give anyone who contacts you personal information. If someone calling you requests personal information, please hang up and call one of the numbers listed on our website.
We’re excited that you want to be part of our online community and we are here to share information about us, how we can help you, and some fun things about our community. We want you to be part of the conversation!
Since we’re all in this together, there are a few things we all need to do to keep this a safe, welcoming community for everyone – and that means following and being aware of some simple guidelines:
Your privacy is extremely important to us. Facebook, Twitter, YouTube, Instagram and LinkedIn are public places, so never provide any of your account details or other confidential or personal information such as your Social Security number or email address on our social media sites. We will never ask you to share that information publicly so don’t be tricked by any posts asking you for personal details.
For Customer Service. While we want to help whenever possible, this is not our Customer Service site. To protect your privacy and confidentiality, and to best deal with issues regarding your account, you need to contact our Customer Support Center.
Don’t be a hater. We want you to know up front that we have the right, at our discretion, to edit or remove abusive, offensive, profane, discriminatory, derogatory, inflammatory or pornographic posts – and that includes text, photos or videos. Extreme or repeated cases could result in a user being banned from the page. Doing the right thing is simple: Be respectful, stay on topic, and keep it clean. You know, Golden Rule stuff.
Can the spam. We have the right to remove posts promoting services, products, or other unwanted messages. The same goes for posts suspected of having links to viruses, malware or spyware that could affect users’ computers.
Do you have permission to use that? You are solely responsible for the content you post, so unless you have explicit permission don’t use any material that has been copyrighted, patented, trademarked or that violates regulations against privacy, intellectual property rights or trade secrets.
Thanks for sharing. We need to let you know that by posting text, photos or video on our site you are giving us non-exclusive rights to use that content in any formats or media we choose – such as marketing or advertising materials.