We are aware of a social engineering scam circulating where someone is calling customers and introducing themselves as an officer of the bank. The individual on the phone is requesting online banking usernames, passwords, and security codes.
Please know we will never ask you for this information. If you receive a call from the bank where they are requesting this information, please hang up and notify us immediately.
Please know we will never ask you for this information. If you receive a call from the bank where they are requesting this information, please hang up and notify us immediately.
A new online & mobile experience is here! You can login using your existing credentials and will receive a secure code to complete your login. Facial recognition will need to be set up after initial log in. Click here to learn more!
Fast. Easy. Secure.
Through our downloadable app, Mobile Deposit Capture turns a smartphone into a deposit-making device. Use your phone’s camera to snap a picture of the front and back of each check and then submit the images electronically to the bank and your account.
Mobile deposit capture includes fraud prevention features such as duplicate detection. The image quality assurance features ensure that check images are acceptable. If a mobile deposit is rejected, the user is notified immediately and given the reason for the rejection.
Here are some of the benefits of Mobile Deposit Capture:
- The ultimate in convenience: Customers with smartphones can make mobile deposits anywhere, anytime.
- Confirmation of valid deposits: Users are notified immediately of valid deposits, while poor images and duplicate deposit attempts are quickly rejected
- Enhancements to your mobile banking: This solution complements and expands our current mobile banking services.
Business Mobile Deposit Capture
Remote Item Processing-this service offers our businesses the ability to capture deposits in their offices, processing centers or branch locations.
- Increases the employees time management by eliminating the need for them to write up the deposit ticket and leave the office to drive it to the Bank
- Increases security as the employees are no longer transporting checks to the Bank.
- Enhances cash flow for the business as the deposits are credited the same day the checks are deposited up to our current cut off time.
- Reduces the risk of a Return Item. The faster the item clears, the faster the customer will be aware of an issue
- Saves the business money by increasing the employees time management
- Reduces the need for expensive deposit tickets
- Gives the customer the ability to create reports
- Increased research abilities by allowing the customer to search for an item for receipt verification
- Eliminates errors in deposits by forcing the deposit to be balanced prior to transmitting it to the bank
New endorsement for mobile deposits
Effective July 1, 2018, Bank of Clarke County will require a new endorsement for mobile deposits as a result of policy changes. The new endorsement will read “FOR MOBILE DEPOSIT ONLY – BANK OF CLARKE”. Failure to properly endorse mobile deposits after July 1st will result in the rejection of the deposit.
This change will help us avoid costly fraud. Thank you in advance for your help with this policy change – and thank you for your continued patronage!
Example:
